Returns & Exchanges
At Milanostraps, we want you to be completely satisfied with your purchase. If your new watch strap or accessory isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the unworn items in their original packaging, ensuring all tags and protective films are still intact to qualify for a refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or ship your replacement strap within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing